Shipping Policy

Order Processing

At Man Wish Astro, we aim to process and dispatch orders as quickly as possible.

  • Order Processing Time: 1–2 Business Days
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Once your order has been processed, it will be handed over to our courier partners for delivery.

Shipping Time

Estimated delivery timelines are:

  • Metro Cities: 3–5 Business Days
  • Other Cities & Towns: 4–7 Business Days
  • Remote Locations: 5–10 Business Days

Delivery timelines may vary depending on the delivery location, courier partner availability, weather conditions, and unforeseen circumstances.

Shipping Charges

  • Free Shipping may be offered on selected products, offers, or promotional campaigns.
  • Any applicable shipping charges will be displayed during checkout before payment.

Cash on Delivery (COD)

Cash on Delivery may be available on eligible orders and locations.

To prevent fraudulent orders, our team may contact customers to verify order details before dispatch.

Orders that cannot be verified may be cancelled at our discretion.

Order Tracking

Once your order is shipped, tracking details will be shared through SMS, Email, or WhatsApp (where applicable).

Customers can use the tracking information to monitor the status of their shipment.

Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Courier partner issues
  • Natural disasters
  • Government restrictions
  • Festivals and peak seasons
  • Incorrect customer information

Man Wish Astro shall not be held responsible for delays caused by factors beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address or phone number is provided, resulting delivery issues may lead to delays, additional charges, or cancellation of the order.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team within 24 hours of delivery.

We will coordinate with the courier partner and provide an appropriate resolution after verification.

Contact Us

For shipping-related questions or assistance regarding your order, please contact Man Wish Astro through the contact information available on our website.